| Position Title |
Office
Manager |
| Hours |
Flexible |
| Salary |
DOE |
| Duties |
-Keep the GloryWorks' office running smoothly.
-Help develop our Internet Services business: must be very interested in
the Internet, e-commerce, Internet technology.
-Must be very comfortable with computers and technology.
-Oversee the up-keep of the office equipment, supplies, etc.
-Train and monitor staff on business processes.
-Make sure people are on-task and have projects to perform.
-Make sure task processes are flowing smoothly to completion.
-Manage staff to ensure task completion follows company priorities.
-Create or update business and/or office procedures to address expanding
business needs.
-Anticipate problems and issues facing the office, staff, and business and
engage staff and management to implement solutions.
-Able to work on various projects as time allows: Internet research, product
development, write letters, procedures, plans, etc. |
| Required Skills |
-Substantial business and office experience.
-Familiar and comfortable with the Internet and computer technology.
-Very competent in office skills such as Word, Excel, email, faxes, and
writing. Database familiarity helpful.
-Attention to detail very important.
-Competent Internet skills: email, browsers, search engines.
-Excellent people-management skills.
-Must be able to multi-task and be flexible with many interruptions. |
| Also Helpful |
-Bookkeeping. Experience with Quickbooks.
-Familiar with computerized billing and customer database software.
-Sales experience. |
|
send your resume to jobs@gloryworks.com |
|
|
| Position
Title |
Tech
Support |
| Hours |
Flexible |
| Salary |
DOE |
| Duties |
Looking for a versatile tech support person to provide technical support
to our Internet Service customers:
-Resolve problems and provide solutions to customer questions.
-Develop training materials.
-Increase sales by answering prospective customers' questions.
-Increase sales by suggesting upgraded services to existing customers, such as web design.
-Maintain office computers and equipment.
Optional responsibilities: Assist with account maintenance at system file level and various other tasks as needed, including: web design support. |
| Required Skills |
-Good understanding of Windows Dial-up Networking setup.
-Familiar with MacOS Internet setup.
-Good understanding of browsers and email setup for Netscape Communicator, Microsoft Explorer and Outlook products.
-General PC system (hardware and software) maintenance. |
| Optional Skills |
-UNIX (Solaris and Linux).
-UNIX shell programming.
-Perl programming.
-CD-ROM mastering and burning.
-Real Media mastering.
-HTML, CGI, graphic file understanding.
-Familiar with e-commerce terminology. |
| Interpersonal Skills |
-Excellent communication skills, oral and written.
-Friendly, outgoing, cooperative personality.
-Maintains patience in dealing with non-tech individuals.
-Enjoys challenges and problem-solving.
-Strong organizational skills.
-Ability to prioritize task.
-Ability to work with minimal supervision.
-Ability to follow procedures. |
| Job Benefits |
-Flexible hours.
-Casual work environment.
-Opportunities for learning highly-demanded skills and knowledge.
-Opportunities for advancement.
-Good location in Scotts Valley, CA. |
|
send your resume to jobs@gloryworks.com |
|
|
| Position
Title |
MIS
Programmer |
| Hours |
Flexible |
| Salary |
DOE |
| Duties |
Responsible for software applications and scripting that glue the business information processes together:
-Maintain internal business applications.
-Implement scripts that glue business applications and services together.
-Resolve business needs with technical solutions.
-Document and train staff to use business applications effectively.
-Drive ongoing process improvement. |
| Required Skills |
-Perl
-UNIX shell
-HTML
-Javascript
-UNIX system administration
-Windows and MacOS |
| Optional Skills |
-C
-Java
-MS
-Database administration (especially FileMaker)
-SQL
-PHP
-XML
-Windows NT |
| Experience |
-2+ years doing relevant work.
-AA degree or higher. |
|
send your resume to jobs@gloryworks.com |
|
|
| Position
Title |
Bookkeeper |
| Hours |
Flexible |
| Salary |
DOE |
| Duties |
-Manage business accounts receivable and payable.
-Record and process transactions in Quickbooks, IC Verify, and Customer database software.
-Manage and process accounts in customer database software program.
-Contact customers and answer questions regarding billing issues.
-Excellent interpersonal skills. Must be very tactful and patient with customers.
-Manage employee timecards and interface with payroll vendor.
-Record in Payroll Info. in Quickbooks.
Manage all customer account information:
-New account information
-Account suspension or cancellations
-Generate and send invoices
-Record receipts
-Setup new account folders |
| Required Skills |
-Highly responsible and trust-worthy.
-Must be very comfortable with computers. Our bookkeeping and customer records are computerized.
-Must be very conscientious with good follow-through, self-starter, responsible,
detail-oriented, and a good problem-solver.
-Bookkeeping experience, Quickbooks preferred.
-Good customer service skills.
-Excellent interpersonal skills. |
| Also
Helpful |
-All office skills. Word processing, letter writing, calculator, database experience helpful.
-Management skills. This position may lead into an office management position. |
| Experience |
-At least two years of employment with similar job responsibilities. |
|
send your resume to jobs@gloryworks.com |
|
|
| Position
Title |
Front
Office Clerk/Administrator |
| Hours |
Afternoons,
5 days/week |
| Salary |
DOE |
| Duties |
-Answering phones, transferring calls to appropriate staff or taking messages.
-Greet visitors, make appointments.
-Signing up New Customer Accounts.
-Explain our Internet and website services to the customer.
-Varied light clerical duties; such as filing, ordering supplies, copies, answering email, typing, mailing. |
| Required Skills |
-Articulate, ability to work well with the public, understand problems the customer may be having and direct to the appropriate staff.
-Familiar with the Internet, email, computers, Word processing, calculator skills.
-Need to be flexible and handle many interruptions. Ability to foresee problems and problem-solve to some degree.
-Excellent interpersonal skills.
-Trust-worthy. |
| Also Helpful |
-Sales ability a plus. |
| Experience |
-Similar job experience and responsibilities. |
|
send your resume to jobs@gloryworks.com |
|
|
| Position
Title |
Phone
Person - Temporary |
| Hours |
Flexible |
| Salary |
DOE |
| Duties |
-We are obtaining and transitioning to California-wide access phone numbers. All our customers will need to change their access phone numbers and we need people to man the phones to help with this process.
-Answer customer questions, instruct them how to obtain and then install the new dial-up numbers on their computers.
|
| Required Skills |
-Pleasant phone manner, able to articulate well and explain this process to our customers.
-Must be very patient and thorough. |
| Also
Helpful |
-Sales ability a plus.
|
| Experience |
-Some experience with customer support. |
|
send your resume to jobs@gloryworks.com |
|
|
